1. Eligibility for Refunds
To be eligible for a refund:
The item must be unused, unwashed, and in the same condition as received.
It must be returned in its original packaging.
A valid proof of purchase (invoice or receipt) must be provided.
The request must be made within [7/14/30] days of delivery.
2. Non-Refundable Items
We do not offer refunds on:
Sale or discounted items
Gift cards
Innerwear, swimwear, or customized products
Products returned after the refund window
3. How to Request a Refund
Email us at with your order number and reason for return.
Our team will review your request and respond within [2–3 business days].
If approved, we will provide return instructions.
4. Shipping Costs
Return shipping costs are the responsibility of the customer unless the product was defective or incorrect.
We recommend using a trackable shipping service. We are not responsible for lost return packages.
5. Refund Process
Once we receive and inspect your returned item, we will notify you.
If approved, the refund will be processed to your original payment method within [5–10 business days].
6. Exchange Option
Prefer an exchange instead? No problem! Contact us and we’ll help you replace your item (subject to availability).
7. Damaged or Incorrect Products
If you receive a defective or incorrect item, please notify us within [48 hours] of delivery with photos attached. We will arrange a replacement or refund at no additional cost.
8. Contact Us
For any refund-related inquiries, reach us at:
📧 blisshaat.india@gmail.com
📞 6388744884
📍 RC – 1A, E-Block, Azad Vihar, Khora Colony, Near Dev Dairy-Som Bazar road, Ghaziabad- 201309